Skip navigation
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
This discussion is archived
1066 Views 7 Replies Latest reply: Dec 8, 2012 12:02 AM by smalldog RSS
smalldog Champion 616 posts since
Nov 12, 2009
Currently Being Moderated

Nov 26, 2012 10:47 PM

Can not send mail test

Hi All, i send mail test with error. How i check this? Thanks!

Attachments:

- - - - - - - - - - - - - - -
McAfee Customer
Smalldog
  • rackroyd McAfee Mentor 953 posts since
    Feb 3, 2010
    Currently Being Moderated
    1. Nov 27, 2012 5:38 AM (in response to smalldog)
    Re: Can not send mail test

    You need to add some users, via the ePO console menu option 'User Management - Users'.

    These will then appear as available recipients.

  • Laszlo G Veteran 1,213 posts since
    May 23, 2007
    Currently Being Moderated
    3. Dec 5, 2012 9:04 AM (in response to smalldog)
    Re: Can not send mail test

    How did you set your smtp server parameters? Do you need authentication or does the sender mail address need to exist? Can ePO server make connections to your mail server through port 25? (just try to telnet your mail server to port 25.)

     

    Is your mail server a cluster or just a single server?

  • edxavier Newcomer 27 posts since
    Dec 7, 2012
    Currently Being Moderated
    4. Dec 7, 2012 7:46 AM (in response to smalldog)
    Re: Can not send mail test

    I would go to the SMTP configuration as mentioned by Laszlo. You have to configure your mail server to accept relay for the ePO server.

     

    User contacts is just a collection of email addresses, you don't need to add them if you don't want to and is not related to erros on sending test mails.

     

    Regards,

     

    Xavier

  • relayer77 Apprentice 51 posts since
    Oct 5, 2009
    Currently Being Moderated
    5. Dec 7, 2012 11:53 PM (in response to smalldog)
    Re: Can not send mail test

    You will have to log on to the exchange server with admin rights for the exchange function and add the ePO  server in question to the exchange config. You'll have to give it rights to operate as a server that can send mail through this exchange server. Next, check the firewall ports (if there are any FWs between the ePO and the exchange) to ensure port 25 is not blocked. As someone said above, a quick check for this is to simpy telnet the exchange from ePO on port 25. But, remember, if this fails, it may  be because ICMP is disabled on ePO or exchange... and it may be blocked by the hips fw rules on epo itself. Get through all this and you should be good to go.

  • relayer77 Apprentice 51 posts since
    Oct 5, 2009
    Currently Being Moderated
    6. Dec 8, 2012 12:00 AM (in response to relayer77)
    Re: Can not send mail test

    Start here.. here is a technet link that gets you started on how to config exchange to let ePO relay through it:

     

    http://technet.microsoft.com/en-us/library/ee428173(v=EXCHG.80).aspx

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points