4 Replies Latest reply: Nov 26, 2012 10:26 AM by johnbrea RSS

    VirusScan Enterprise 8.7.0i - blue screen

    johnbrea

      Hi,

       

      For the last couple of months I've been getting a blue screen every week or so.

       

      I've used WinDBG to look at the memory dump and I'm seeing UNEXPECTED_KERNEL_MODE_TRAP (7f) with mfehidk.sys.

       

      I've run MER and attached the TGZ as I have no SR# yet.

       

      Cheers

      John Breakwell