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1077 Views 4 Replies Latest reply: Nov 26, 2012 10:26 AM by johnbrea RSS
johnbrea Newcomer 3 posts since
Nov 26, 2012
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Nov 26, 2012 9:22 AM

VirusScan Enterprise 8.7.0i - blue screen



For the last couple of months I've been getting a blue screen every week or so.


I've used WinDBG to look at the memory dump and I'm seeing UNEXPECTED_KERNEL_MODE_TRAP (7f) with mfehidk.sys.


I've run MER and attached the TGZ as I have no SR# yet.



John Breakwell


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