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2021 Views 15 Replies Latest reply: Nov 28, 2012 3:52 AM by dnf RSS 1 2 Previous Next
dnf Apprentice 99 posts since
Jun 22, 2012
Currently Being Moderated

Nov 22, 2012 11:55 AM

Deploying 4.6 agent to win7

I´m deploying agents to win xp clients and it work fine. But it wont work to win 7 clients.

I can access admin$ with the user I´m deploying and it downloads the "FramePkg.exe" installer. Is there something I´m missing that I should check to determine why isn´t working?

  • epoadm The Place at McAfee Member 2 posts since
    May 28, 2009
    Currently Being Moderated
    2. Nov 26, 2012 12:08 PM (in response to dnf)
    Re: Deploying 4.6 agent to win7

    I have this same problem, but am not sure why. I do have a workaround, though. I have found that by adding the account I use to deploy the Agent to the administrators group on the ePO server, the software gets installed properly.

  • rackroyd McAfee Mentor 956 posts since
    Feb 3, 2010
    Currently Being Moderated
    4. Nov 27, 2012 5:44 AM (in response to dnf)
    Re: Deploying 4.6 agent to win7

    If the issue is specific to Win7 and not XP then perhaps UAC (User Access Control) is a factor ?

  • Tristan Veteran 799 posts since
    Dec 8, 2009
    Currently Being Moderated
    6. Nov 27, 2012 7:18 AM (in response to dnf)
    Re: Deploying 4.6 agent to win7

    Do you get any errors if you manually install the framepkg.exe that you can export from ePO?

  • Tristan Veteran 799 posts since
    Dec 8, 2009
    Currently Being Moderated
    8. Nov 27, 2012 8:00 AM (in response to dnf)
    Re: Deploying 4.6 agent to win7

    Don't forget that on Win7 that even if your logged in as an administrator you don't have administrator rights. Right click 'Run As' to install it correctly.

     

    Also from your log it appears that the agent has installed correctly. I can see is detected the already installed 4.5.0.1852 agent and successfully upgraded it to 4.6.0.2935

     

    ---> 2012-11-27 14:28:40 I #2352 Setup Ins MSI returned error 0: La operación se completó correctamente.

     

    What makes you think it's not installing?

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