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947 Views 3 Replies Latest reply: Nov 22, 2012 9:32 AM by Tristan RSS
ian2909 Newcomer 10 posts since
Jan 11, 2012
Currently Being Moderated

Nov 21, 2012 9:04 AM

Unable to edit server settings / proxy setting


I am having an unexpected error when i attempt to edit the proxy setting under server settings, it brings up a blank splash screen with just ok or cancle on.  When either is selected it leaves a blank window with the edit button upon selecting the edit button the unexpected error splash screen comes up.

All other settings are fine and can be edited, it is just the proxy server one that is causing an issue and as it happens it is the only one i need to edit

  • hem McAfee Employee 848 posts since
    Nov 18, 2009
    Currently Being Moderated
    1. Nov 21, 2012 10:53 PM (in response to ian2909)
    Re: Unable to edit server settings / proxy setting

    What browser are you using? If using IE9 then please add ePO URL to IE trusted sites/enable compatiblilty mode. Do you still see the issue? If yes then please reproduce the issue and share the orion log (\Program files\McAfee\ePO\server\logs).


  • Tristan Veteran 790 posts since
    Dec 8, 2009
    Currently Being Moderated
    3. Nov 22, 2012 9:32 AM (in response to ian2909)
    Re: Unable to edit server settings / proxy setting

    -- 20121122124311 E #05552 NAIMSRV The server certificate check failed. This means that there is a discrpency between the certificates stored

    -- 20121122124311 E #05552 NAIMSRV in the server keystore and the certificates that the agent machines will use. To protect the server from getting

    -- 20121122124311 E #05552 NAIMSRV into a worse state we are shutting down the Agent Handler.


    The log suggests you've done more than just edit the proxy settings.


    Have you renamed the ePO server or restored a DB backup over an existing one?


    Are you sure this is the correct log file?

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