3 Replies Latest reply on Nov 21, 2012 10:42 AM by Peter M

    McAfee's firewall will not turn on....

      A few days ago i must have downloaded some virus and a McAfee alert came up that it had found a trojan virus and that I needed to restart my computer. I restarted my computer and then 5 minutes later the same pop-up, saying that there was a trojan virus, came up. I restarted again, but yet again the pop-up showed up after 5 minutes. I did this about 10 times untill i finally just ignored the message becuase I assumed it was a false posative. I ran a full scan and McAfee found nothing, so I assume that my computer is not at risk. Is it at risk, and should I call McAfee support?

       

      I now also have another problem. Once this happen, my firewall turned off. When I click the turn on button, it immidiatly turns off again. I restarted my computer and this doesn't fix it.

       

      Any help would be apreciated, thanks.