every time I install MVM 7.5 on my virtual 2008 R2 SP1 machine this error message pops up:
"Unable to create 'FS' admin user: -3"
This happens when the installation wizard hits "Configuring Scan Engine... Setting Credentials".
The installation completes afterwards but I can't really use the system for anything, except logging in and viewing settings.
I have set my SQL database to use mixed mode, enabled TCP and gave sa a password. There were no fails or warnings up to the FS admin user -3 message.
Also, this user is created as a Windows user automatically, the system just seems not to be able to set the credentials somewhere.
Where should I start looking?
What does -3 translate to?
Thanks for any input you might volunteer!
Sorry for the late reply.
have you gotten past this error yet? When you ran the MVM Installer, did you right-click "Run as Administrator"?
If you continue to experience this issue (I've never seen it myself), you should open a Service Request and work it thru support.
I did use the administrator option and still the error appears.
Don't understand why this is happening.
The user is created in Windows but it just doesn't seem to register with this part of the wizard.
Today try deploy MVM 7.5 on Server 2008R2 SP1, have same error. Run as administrator from Administrator account.
After installation in log LogFile.2013-08-27 :
2013-08-27 17:19:09+03:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0E90 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 293
I think I had the same error during one of my tests. The reason was Windows language version - MVM supports only EN. I've tried to repair the installer error by manually adding local FS account to administrators group (named 'administratorzy' on PL version), but it didn't do the trick.