Hi, I'm trying to amend our Synchronization settings with our AD in ePO (which I've done many times before), but the add button in exceptions is greyed out. The remove and import buttons work. This is the first time I have needed to do this since upgrading to ePO 4.6.3 so maybe something is not right there. I've checked the LDAP settings and they test successfully plus the current settings work on Synchronization. Any idea?
You need to write the OU DN manually there.
The problem is that the add button is greyed out. Therefore I can not manually add anything more to the exceptions part. I can't see another way to do it.
Hi Hem, I do have that field filled out, but the exceptions 'add' is still greyed out. What is in there does sync ok but I need to make amendments as our active directory has some new OU's.
That's odd. Please try with different browser. If using IE9 then add ePO URL to IE trusted site/with compatibilty mode.
Hi sorry I was being stupid. I didn't know you had to highlight the OU string in the container box to make the add button in exceptions active. Many thajnks for you help
Not at all. Many times we miss the simple thing.