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You need to go to queries & reports and run EE: Users. Select the user from the list, Action> reset token and if you have activated it, reset self-recovery. I believe this should give you the desired outcome
Hey George, Thanks for the option.
I tried this and after the policy update and I restarted, after entering the username I was prompted straight away to enter a new PW.
What I was wondering, is it possible to clear out a user from EPO completely. So when you enter their name it asks for the "Default password" instead of just asking for a new password like they were a brand new user to EPO for the first time.
(note: the option you provided will still sort my issue so thanks)
I believe a user gets deleted from all the machines and epo only if it's deleted from Active Directory and then synchronized. I can't think of any other scenario where epo would completely delete the user data.