1 Reply Latest reply on Nov 30, 2012 12:55 PM by virginialady1937

    McAfee Total Protection Stuck



      I have mcafee total protection anti virus, when i run either full or schedule scan getting stuck at 99% and no further move to cmplete the scan.


      The total  protection details are below:


      Mcafee virus scan

      Version 15.6

      Build 15.6.231

      Last update: 12/11/2012

      DAT version: 6893

      DAT creation date 11/11/2012.


      Pls help me to solve this problem.


      Thks in advance.




        • 1. Re: McAfee Total Protection Stuck

          Trying to activate McAfee Total Protection 2013. Following instructions "visit www.mcafee.com/mtp/retailcd" in which it instructs to find appropriate form and enter the "Product Key" and follow the on-screen instructions for completing the installation.......BUT, where's the appropriate form for me to enter the Product Key?  I'm just an old lady trying to keep up with the times and not so into computers. Can someone HELP me, please?