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1602 Views 13 Replies Latest reply: Nov 20, 2012 6:40 AM by fschulte RSS 1 2 Previous Next
A C Newcomer 13 posts since
Oct 9, 2012
Currently Being Moderated

Nov 7, 2012 4:42 AM

Problems with WebReporter

Hello,

i have a few Questions about Mc Afee WebReporter. We want to use WebReporter to analyze the log Data of our costumers. But there are a few problems with the german data protection.

 

The first question is:

 

Is it possible to hide  IP Adresses and User Names at the summary?

 

webreporter.PNG

 

Second Question:

 

Is it possible to delete the standart advanced reports from WebReporter with the yellow lock sign?

 

332.PNG

 

 

Third Question:

 

Is it possible to delete the Mc Afee Logo if i want to run a report. Because every time i start a report, i have to choose my own icon. But i want that my icon will selected automatically.

 

asdfasdfsdfsdf.PNG

  • trishoar Apprentice 61 posts since
    Jan 28, 2010
    Currently Being Moderated
    1. Nov 7, 2012 6:50 AM (in response to A C)
    Re: Problems with WebReporter

    Hi A C,

     

    I cant answer 1. I'm fairly sure that regarding number 2, you can not remove the pre-built reports. For 3 if you remove the McAfee logo webreporter gets upset, so we just replace the logo with our own which makes ours the defualt selected.

     

    Tris

  • asabban McAfee SME 1,351 posts since
    Nov 3, 2009
    Currently Being Moderated
    2. Nov 7, 2012 7:14 AM (in response to trishoar)
    Re: Problems with WebReporter

    Hello,

     

    are you importing log files from MWG? If so you can tell MWG to log anonymous data instead of real IP addresses/user names. I am not sure if Web Reporter has an option too.

     

    Best,

    Andre

  • sroering McAfee SME 459 posts since
    Feb 10, 2011
    Currently Being Moderated
    3. Nov 7, 2012 7:22 AM (in response to A C)
    Re: Problems with WebReporter

    1) No, you cannot remove the reports from the menu.  If you want to obsfucate the data, then I would recommend Andre's recommendation above.

    2) No, sorry.

    3) Yes.  You can replace the default logos.

    C:\Program Files\McAfee\Web Reporter (64-bit)\reporter\docs\logos

  • sroering McAfee SME 459 posts since
    Feb 10, 2011
    Currently Being Moderated
    5. Nov 7, 2012 9:25 AM (in response to A C)
    Re: Problems with WebReporter

    You can set the ip ranges each logon account can see.

     

    deledgated_account.png

  • sroering McAfee SME 459 posts since
    Feb 10, 2011
    Currently Being Moderated
    7. Nov 7, 2012 9:50 AM (in response to A C)
    Re: Problems with WebReporter

    If the account is delegated to only specific IP ranges, all of their reports should be limited to that data.  When you delegate the account, it is the same as putting a filter on all of their reports.  If you look at the queries for the reports in .../reporter/log/sql-quickview.log  (sql-advanced.log), you should see something like this.

     

         WHERE scr_dim_ip_address > 'ffff:ffff:ffff:ffff:0000:1234:aaaa'  AND scr_dim_ip_address < 'ffff:ffff:ffff:ffff:0000:1234:dddd'

     

     

    If you are seeing different behavior, then it is: 1) not configured correctly, 2) a mis-understanding of  the data, 3) a bug.

     

    If you believe this is a bug and you have a valid support contract, open a support service request and subit a feeedback.

  • sroering McAfee SME 459 posts since
    Feb 10, 2011
    Currently Being Moderated
    9. Nov 8, 2012 7:09 AM (in response to A C)
    Re: Problems with WebReporter

    OK. I understand the problem.  Unfortunately, that kind of control isn't possible in Web Reporter.

     

    If you have a premium license, you can configure reports and then e-mail them automatically for your managers. Maybe that is better than giving them access to the GUI.

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