2 Replies Latest reply on Nov 5, 2012 3:15 PM by exbrit

    McAfee decides to start a scan in the middle of an update

    tomica

      Why is itthat sometimes McAfee decides to start a scan in the middle of an update, or doan update while a scan is in progress? (XP SP3)

       

      Despitescheduling a scan for a certain time and preclosing all applications, I notice thatoften the scan does not get carried out or McAfee decides to start at a latertime? (XP SP3 + Vista SP2)

       

      Any ideas?

        • 1. Re: McAfee decides to start a scan in the middle of an update
          exbrit

          This is a known issue and will be corrected eventually.   The delay in the starting of scans is also an issue that originally was by design so as not to overtax your system when it's in use for other processes, however the newest versions override that as they are less resource hungry anyway.  Eventually that too will disappear.   Some people are late getting the most recent versions because they obtain their McAfee software from a 3rd party, such as their ISP or PC Maker etc., and that can mean late arrival of fixes due to those 3rd parties sitting on newer versions.  That's something that McAfee can't control unfortunately.

           

           

           

           

           

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          Message was edited by: Ex_Brit on 04/11/12 9:57:12 EST AM
          • 2. Re: McAfee decides to start a scan in the middle of an update
            exbrit

            My contact at McAfee is following up on this issue.   The last we heard on an update coming in the middle of a scan or vice versa was 'it can't happen' and of course we said, 'oh yes it can'.   To be continued...... ;-)

             

            The delayed scan issue has been dealt with and when you get that particular version it should disappear.