Interesting. The scan did start about 4 hours and 10 minutes after my scheduled time at 8:00am (or 2 hours and 8 minutes after the weird 10:02am that Next Scheduled Scan said).
I have the same problem. The scheduled scan did not start & when I did a manual scan I got the same error message. I had uninstalled & reinstalled my software this morning & this is the result. And this is after making 2 calls to the helpdesk. The first was when I had to uninstall the software, the second was when the updates wouldn't install (which it did) & despite the fact that the customer service agent had remote access to my laptop & could see that the scan would not start, I was told everything was ok & the call was over!!
Anyway, sorry I can't give you any help.
Thankyou for responding- I now have it working- I first checked system services for scanning- set it at manual- then tried 3 times with Virtual Tech- set pc to scan at a time during day when I could see if it came on- behold it did- cannot figure out what happened it has scanned on time for 2 days- make sure that for at least 1 hour before the scan is scheduled you leave pc alone- this makes mine start on time- good luck-poodles5
Well, the scheduled scan did finish.
So ultimately the solution was simply re-installing SecurityCenter.
It got rid of the message: "An Error Has Occurred", "An unexpected problem occurred during your scan."
And it is did initiate a scheduled scan on its own, even though the time was not what I expected.