Moved provisionally from Consumer Products to Business> Encryption EEM Managed foir better attention.
If you are using McAfee eepc, the only way to recover is with the assistance of your corporate IT department. You can't recover on your own.
thank you for your reply.
I've a great problem: my corporate IT department wouldn't give me support.
They said to me that I had to backup my data...but unfortunately I did'nt backup my data in last 2 months because I've got married on September and then I was away for my honeymoon, and so I've forgot to backup my data.
They said to me that I need a formal approval from the Vice President...and my manager doesn't want to involve the VP, so I don't know how to do, and I'm trying to resolve the problem by myself.
Is it possible to decrypt data without involve the IT department? It is not important to recovery the OS...also if I cannot restore the MBR it is important for me just to recovery my company and personal data.
Thank you in advance for your support,
I'm very sorry for your situation, but it's not possible to recover the data without their support - we can't give you a tech code - it's restricted to administrators of your company. If your company chooses not to recover their data, I hope you can understand that it's not possible for us to go against their wishes.
As Simon says..
You will need "SDB"/Key tod ecrypt your hardisk..
the code alone is not sufficient..
So check back with your IT support and escalate to higher management if you need to..
Thank you very much for your reply.
Is it not possible to decrypt data using the Token key (my email and password) in conjunction with Daily Authorizaon code?
Yes, it is possible, but ONLY if EEPC is working. In your case since the MBR is broken, the EEPC pre-boot no longer functions, so you must use the actual disk encryption key to decrypt the data - something your helpdesk have stored in their recovery database.
Technically the key for MEE key to encrypt/decrypt is stored in 2 place..
- 1 Hardisk ( SBFS) this what username & password used to secure it.
- 2 MEE Manager.. this what organization keep if MBR damaged so we have spare key for recovery..
Yeap since the MBR corupted.. you will need to get it from MEE Manager..
thank you for your support.
I would like to ask some information about the way to authenticate using Wintech: if I haven't the sdb file exported from EEM DB but I can access to my pc where is installed EEPC, could I export the sdb file locally from my pc, for example using SbAdmCl.exe?
Is there another way to authenticate in Wintech?
Thank you in advance,