1 Reply Latest reply on Oct 23, 2012 5:20 AM by Don_Martin

    Windows 7/x64 Snipping Tool

      Using the snipping tool on Win7/x64, mcshield.exe starts hogging the CPU, and it takes a long time (20-30 seconds) for taking a screen shot.  This is ridiculous.

      How to fix this?

        • 1. Re: Windows 7/x64 Snipping Tool
          Don_Martin

          Hello,

           

          add the "SnippingTool.exe" to the exclusions for LowRisk processes and try it again. I´m not sure if there are any threats at this time connected to the snippingtool.exe but if adding the snippingtool.exe to the "Low Risk processes" policy don't do the trick, try adding the process to the policy where complete exclusions are defined in (english name for the policy is "Default processes" I guess?).

           

          regards

           

          Nachricht geändert durch Don_Martin on 23.10.12 05:20:16 CDT