One of our departments is experiencing an issue with saving Excel documents on our network. Funny thing though, the issue has a very specific circumstance that causes this issue.
The problem occurs with the combination below:
1. Excel .xlsx format only (.xls files are fine, excel 2007 32-bit or 2010 32-bit results in the same issue)
2. Windows 7 x64 OS only (XP x86 is fine)
3. Mapped drive letter only (UNC path is fine, local drive fine, direct attached usb external storage is fine)
4. The kicker - Excel feature "share workbook" is enabled. *see image
Disabling DLP resolves the issue.
Can anyone suggest a setting that we can implement that might help us?
(McAfee DLP v220.127.116.112)
This is probably your problem: https://kc.mcafee.com/corporate/index?page=content&id=KB71116&actp=search&viewlo cale=en_US&searchid=1350724581636
Thanks for the response Georgec. I'll give that a try.
Did the MS hotfix work for you? We are having similar issues.
Upgrade DLP client to v18.104.22.168. Resolved the issue for us.