0 Replies Latest reply on Oct 19, 2012 11:57 AM by jaimen

    Error "Could not connect to registration server" when trying to download rules for the first time.

      The ESM reaches out to www.nitroguard.com when downloading rules for the first time.

      Ensure DNS is properly setup on the ESM to resolve www.nitroguard.com.

      Ensure the ESM has port 80 and 443 access to the Internet.

      If a Proxy server is used to access the Internet this needs to be setup in the ESM Properties -- Network Settings screen.