4 Replies Latest reply on Oct 21, 2012 11:58 AM by galdamir

    Csrss.exe trojan and calls from a company claiming to work for Microsoft

      A short while ago I had a lengthy call from someone claiming to be working for Microsoft and they were responding to messages in Microsoft Cloud that my PC was infected with the Csrss.exe virus. Being cautious once I had all the information I could get I terminated the call. But I cannot find any version of a csrss file that everyone agrees shouldnt be present. Is this guy genuine? I do no t use the cloud at all so am pretty suspicous anyway, but if anyone could offer some advice I be pretty grateful. I have rerun all the virus checks and the Neuber security task manger and nothing is showing up.