1 Reply Latest reply on Mar 25, 2013 12:46 PM by xstuartbarrettx

    Deploy/Upgrade agent to a system

      Hi guys,

       

      I was trying to do the upgrade the agent from the ePO to a linux system with the agent installed but when I tried to do this, fail.

      The second try was removing the agent and push the deply to the system, fail again. The same error with the SSH.

      I uploaded the install.sh and when I made the chmod +x and the ./install.sh -i I have another error ....

      This screenshot are when I tried to make a new deploy:

      2012-10-18_12-18_deployp1.jpg

      And when I clicked in Subtask, this is the status:

      2012-10-18_12-18_deployp2.jpg

      This are the error in the failed task... appears be some problems with SSH.

       

      10/18/12 11:47:47 AM                    
                                                      Starting deployment to computer 10.181.7.80 through the Agent Handler Epolicy                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Looking up host "10.181.7.80"                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Connecting to 10.181.7.80 port 22                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Server version: SSH-2.0-OpenSSH_4.3                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Using SSH protocol version 2                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: We claim version: SSH-2.0-PuTTY_Snapshot_2010_02_18:r8871                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Doing Diffie-Hellman group exchange                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Host key fingerprint is:                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR client->server encryption                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR server->client encryption                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Using username "root".                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: GSSAPI authentication request refused                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Access denied                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Access denied                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Sent password                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Access granted                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Opened channel for session                    
      10/18/12 11:47:47 AM                    
                                                      SSH Output: Started a shell/command                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Using SFTP                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Connected to 10.181.7.80                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Sending file install.sh                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Sent EOF message                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Server sent command exit status 0                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Disconnected: All channels closed                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Looking up host "10.181.7.80"                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Connecting to 10.181.7.80 port 22                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Server version: SSH-2.0-OpenSSH_4.3                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: We claim version: SSH-2.0-PuTTY_Release_0.60                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Using SSH protocol version 2                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Doing Diffie-Hellman group exchange                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Host key fingerprint is:                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR client->server encryption                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR server->client encryption                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Using username "root".                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Sent password                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Access granted                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Opened channel for session                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Started a shell/command                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Server sent command exit status 1                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: Disconnected: All channels closed                    
      10/18/12 11:47:48 AM                    
                                                      SSH Output: sudo: sorry                    
      10/18/12 11:47:49 AM                    
                                                      Start service failed, system error: 1                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Looking up host "10.181.7.80"                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Connecting to 10.181.7.80 port 22                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Server version: SSH-2.0-OpenSSH_4.3                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: We claim version: SSH-2.0-PuTTY_Release_0.60                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Using SSH protocol version 2                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Doing Diffie-Hellman group exchange                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Doing Diffie-Hellman key exchange with hash SHA-1                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Host key fingerprint is:                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: ssh-rsa 2048 32:8e:31:fe:db:0d:c3:22:0a:5a:53:92:de:39:df:a8                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR client->server encryption                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 client->server MAC algorithm                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Initialised AES-256 SDCTR server->client encryption                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Initialised HMAC-SHA1 server->client MAC algorithm                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Using username "root".                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Sent password                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Access granted                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Opened channel for session                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Started a shell/command                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Server sent command exit status 0                    
      10/18/12 11:47:49 AM                    
                                                      SSH Output: Disconnected: All channels closed                     
      
      
      

       

      And this is the error when I tried to do manual installation with the install.sh

      2012-10-18_12-17_manual install.jpg

      I'm using:

      Linux Agent 4.6.0.2918

      The client is RHEL 5.8

      ePO server is mounted in Win2k8 and the version is: 4.5

       

      I'll appreciate your hepl with this.

       

      Best regards,

       

      GSV.

        • 1. Re: Deploy/Upgrade agent to a system

          I get a similiar error upon attempting to push the ePO agent from the ePO server:

           

          10/18/12 11:47:48 AM                   
                                                          SSH Output: Started a shell/command                   
          10/18/12 11:47:48 AM                   
                                                          SSH Output: Server sent command exit status 1                   
          10/18/12 11:47:48 AM                   
                                                          SSH Output: Disconnected: All channels closed                   
          10/18/12 11:47:48 AM                   
                                                          SSH Output: sudo: sorry           

           

          Anyone know what the issue is?