2 Replies Latest reply on Oct 18, 2012 10:14 AM by djpenn

    Artemis!B6D8E6D0384A false positive

    djpenn

      Hello Vinoo and Showvik,

       

      I have been following your Artemis False Positive discussions with great interest. We are now having a similar issue here; I have run GetSusp on my PC (Win7 sp1 x64)  to generate:

       

      Submission through GetSusp (Reference WorkItemID: 710223)

       

      ...however this submission did not result in the capture of the file I desired to be captured, the Lucent (Avaya) Voice Player 32-bit version (lvp32.exe) which is getting detected by both VSE 8.8.0.849 and 8.8.0.975 (patch 1 & 2, respectively) VirusScan clients under Very High heuristic settings on our users systems. Below is a test scan from my system (no clean or delete actions specified) but it is getting deleted from users' systems.

      lvp32.png

      Do you have any ideas how I can submit this or get it whitelisted? Would an MD5 hash value help? Any assistance you can provide would be greatly appreciated...

       

      Thank you!

      djpenn