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If you disable HIPS does this occur? Do you have explorer.exe in the application protection list as excluded or included? If it is included, try excluding it as a work around to see if this makes any difference. I know it is not a good idea to exclude explorer.exe but just to test if the login issue is resolved. Could be some kind of race condition causing this issue. Does the slow login occur consistently or is it random?
We have a similar problem, but only in conjunction with an other software, MOBILEManager, a service with a VPN client.
The login breaks after about 10 minutes.
The desktop will start while, but there is no security access to AD
In system event log I get the following error message:
Message: The Security system could not established a secured connection with the server.
Have already installed patch 1.
Should a solve a problem in connection with VPN and DHCP , but unfortunately without success.
There is a hotfix that may resolve this issue. Please open a service request with McAfee.
Cached credential issue with NLA.
1. Have customer boot computer off the network so they can actually bootup.
2. Restart "Network Location Awareness (NLA)" by running the following commands from a command prompt.
net stop "Network Location Awareness (NLA)"
net start "Network Location Awareness (NLA)"
This clear out corrupted domain credential/controller info and reloads.
I suspect McAfee corrupted this somehow. we had about 40 hosts with the issue. Some were new images, some older machines.
Apparently, this is a common Microsoft issue that can be triggered by a lot of different applications.
Have the same issue here.
Spoke to Mcafee for over an hour and they had no idea either. Call I logged is still open.
I have uninstalled and reinstalled HIPs and it is slightly better but still not perfect.
What's your SR number?
If the firewall is on, there is a known issue and hotfix available.
If the firewall is off then data needs to be collected and this sent on to engineering.
Have the same issue, support says there is no hotfix. Does anyone have the actual hotfix number for the issue?
SR is : 1-402173813
The firewall is on and the call has been escalated to tier 2.
You need HotFix 397270. If that hotfix doesn't resolve the issue then more troubleshooting needs to be done. Based on what you've posted here it sounds like you are seeing the dead-lock issue.