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3727 Views 9 Replies Latest reply: Oct 15, 2012 12:41 PM by samd RSS
samd Apprentice 77 posts since
May 16, 2010
Currently Being Moderated

Oct 11, 2012 1:22 PM

Run Client Task Now never seems to work

I have a task for deploying Patch 2 for 8.8 of McAfee.  However it seems I can never get the Run Client Task Now to work. This has happened before where the Run Client Task Now doesn't work and I have to resort to letting it deploy itself at the next enforcement.  It's a bit frustrating as I also use this method sometimes to deploy a new version of the agent and this doesn't work. I end up using the Deploy Agent instead, which does work.  So I'm not understanding why I'm having this problem with the Run Client Task Now functionality.

 

 

Thursday, October 11, 2012 2:15:22 PM  Info  Agent  Agent is connecting to ePO server

Thursday, October 11, 2012 2:15:22 PM  Info  Agent  Agent communication session started

Thursday, October 11, 2012 2:15:23 PM  Info  Agent  Agent communication session closed

Thursday, October 11, 2012 2:15:23 PM  Info  Agent  Package uploaded to ePO Server successfully

Thursday, October 11, 2012 2:15:25 PM  Info  Agent  Agent communication session closed

Thursday, October 11, 2012 2:15:25 PM  Info  Agent  No package received from ePO Server

Thursday, October 11, 2012 2:15:25 PM  Info  Agent  Agent is connecting to ePO server

Thursday, October 11, 2012 2:15:25 PM  Info  Agent  Agent communication session started

Thursday, October 11, 2012 2:15:25 PM  Info  Agent  Sending the next batch of 1 data channel items

Thursday, October 11, 2012 2:15:53 PM  Info  Scheduler  Scheduler: Invoking task [VirusScan 8.8.0.849 (patch 2) install]...

Thursday, October 11, 2012 2:15:53 PM  Info  Scheduler  Added a new task VirusScan 8.8.0.849 (patch 2) install to Scheduler's task list

Thursday, October 11, 2012 2:15:55 PM  Info  Agent  Agent communication session closed

Thursday, October 11, 2012 2:15:55 PM  Info  Agent  No package received from ePO Server

Thursday, October 11, 2012 2:15:55 PM  Info  Agent  Agent is connecting to ePO server

Thursday, October 11, 2012 2:15:55 PM  Info  Agent  Agent communication session started

Thursday, October 11, 2012 2:15:55 PM  Info  Agent  Sending the next batch of 1 data channel items

Thursday, October 11, 2012 2:16:23 PM  Info  Updater  Unable to find a valid repository.

Thursday, October 11, 2012 2:16:24 PM  Info  Updater  Update process failed.

Thursday, October 11, 2012 2:16:54 PM  Info  Agent  Agent communication session closed

Thursday, October 11, 2012 2:16:54 PM  Info  Agent  No package received from ePO Server

Thursday, October 11, 2012 2:16:54 PM  Info  Agent  Agent is connecting to ePO server

Thursday, October 11, 2012 2:16:54 PM  Info  Agent  Agent communication session started

Thursday, October 11, 2012 2:16:54 PM  Info  Agent  Sending the next batch of 1 data channel items

Thursday, October 11, 2012 2:17:18 PM  Info  Agent  Agent is looking for events to upload

Thursday, October 11, 2012 2:17:22 PM  Info  Scheduler  The task VirusScan 8.8.0.849 (patch 2) install is deleted (ID={F8ADF0BA-433B-47DD-8C08-222A6F15BE66})

Thursday, October 11, 2012 2:17:50 PM  Info  Management  Enforcing Policies for McAfee Agent

Thursday, October 11, 2012 2:17:50 PM  Info  Agent  Agent Started Enforcing policies

Thursday, October 11, 2012 2:17:54 PM  Info  Agent  Next policy enforcement in 5 minutes

Thursday, October 11, 2012 2:17:54 PM  Info  Agent  Agent finished Enforcing policies

Thursday, October 11, 2012 2:17:54 PM  Info  Management  Enforcing Policies for EPOAGENT3000

Thursday, October 11, 2012 2:17:54 PM  Info  Management  Enforcing Policies for EPOAGENT3000META

Thursday, October 11, 2012 2:17:54 PM  Info  Management  Enforcing Policies for VIRUSCAN8800

  • alexn Veteran 722 posts since
    Aug 9, 2012
    Currently Being Moderated
    1. Oct 11, 2012 1:27 PM (in response to samd)
    Re: Run Client Task Now never seems to work

    Hi,

    Verify the correct domain credentials here.

    Click Menu>System Tree Actions>New systems

     

    Check your domain, user name and password here.


    Post Timings: 6.00 AM to 3.00PM PDT
  • jenny Newcomer 25 posts since
    Nov 3, 2010
    Currently Being Moderated
    3. Oct 12, 2012 9:40 AM (in response to samd)
    Re: Run Client Task Now never seems to work

    Unable to find a valid repository indicates a problem... could you please post McScript.log ?

    also what version of McAfee Agent are you using ?

  • jenny Newcomer 25 posts since
    Nov 3, 2010
    Currently Being Moderated
    5. Oct 12, 2012 11:57 AM (in response to samd)
    Re: Run Client Task Now never seems to work

    If VSE 8.8 Patch 2 is already installed on your client machine and you run the client task Now to deploy the product once again, it will show in the client task log that the deployment has failed.

     

    "I get return code 33 in mcscript.log when I try to install the agent via a client task. This is even with a forceinstall."

     

    you cannnot forceinstall McAfee Agent by using a client task. However you might be using Deploy Agent from the Actions menu in ePO system tree. if the agent installation is failing with the forceinstall, it might be helpful to look into the McAfee Agent.log file to find out the error.

  • jenny Newcomer 25 posts since
    Nov 3, 2010
    Currently Being Moderated
    7. Oct 12, 2012 4:03 PM (in response to samd)
    Re: Run Client Task Now never seems to work

    if you use Run client Task Now for deploying the same version/patch of McAfee Agent which is already installed on the client machine, it will not work and the deployment will fail. it will not indicate that the product is already installed on the machine. this can be seen by looking at the Agent Status Monitor that the task did try to run and the update finished. but nothing was installed as the product was already in there.

  • jenny Newcomer 25 posts since
    Nov 3, 2010
    Currently Being Moderated
    8. Oct 12, 2012 4:25 PM (in response to jenny)
    Re: Run Client Task Now never seems to work

    there is a known issue with Run client task now feature in McAfee Agent 4.6 Patch 2 in case if you are using this version. please have a look at this Kb article

    https://kc.mcafee.com/corporate/index?page=content&id=KB75516

     

    Message was edited by: jenny on 10/12/12 4:25:42 PM CDT

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