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823 Views 2 Replies Latest reply: Oct 12, 2012 10:31 AM by Folcan RSS
Folcan Newcomer 36 posts since
May 10, 2010
Currently Being Moderated

Oct 12, 2012 4:30 AM

Communication beetwen ePO and WebGateway failed

Hello,

 

I have somes troubles when I try to register WebGateway Appliance into my ePO Server.

 

Webgateway version : 7.2.0.3.0 (13935)

ePO serveur : 4.6.3 (build 197)

ePO extensions : Email and WebGateway 1.4.174

 

When I register my webgateway appliance, I have the popup screen for the Certificate Details. Click YES, and an error message appair :

 

"Communication test couldn't connect connect to the server. Please check your configuration."

 

I use the default port 9090 for the communication, and there is no network problem.

With a network capture on the epo server, i can see paquets beetwen ePO and WebGateway with good responses.

 

I used the "epo" login and a password define into the WebGateway ePolicy Orchestrator Settings.

I created an user ePO in the appliance with the role "ePO comon catalog Administrator"

I created a ruleset "Bypass ePO Requests" at the top level of my policy's.

 

I dont understand what is wrong.

 

Any ideas ?

 

Regards,



Regards,

--------------------------------------------
RLE @ Folcan
McAfee PS - NetStaff
Paris, FR
--------------------------------------------
  • Jon Scholten McAfee SME 853 posts since
    Nov 3, 2009
    Currently Being Moderated
    1. Oct 12, 2012 10:07 AM (in response to Folcan)
    Re: Communication beetwen ePO and WebGateway failed

    Do the username and password for both specified accounts match?

     

    If not, please try that (they actually need to be the same).

     

    Best,

    Jon

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