3 Replies Latest reply on Oct 12, 2012 10:26 AM by SafeBoot

    92h and EF060002 errors

      Hello Everyone,

       

      I have a laptop that is having big problems with McAfee. When it it booting up, the 92h error appears. I've tried removing the encryption and ding an emergency boot, but I'm having problems with it. I have exported the  recovery information (and I am 110% sure that it is the correct machine), authenticated with it, authorized using the code of the day and tried removing Endpoint Encryption. Unfortunately I am getting error EF060002: Incorrect Key.

       

      Token authentication is not an option.

       

      Did anyone encounter this kind of a problem?

       

      Kind regards,