Hi Wilson Reyes,
Please let us know when exactly you get this error message.
Do you get the above message when you try to run a update on the computer or when you try to install the McAfee software on the computer.
The message runs automatically, intermittently at any time of day, the antivirus already installed and has the latest actulizacion to the current date, the agent version 220.127.116.11.
Hi WA RC,
Please let us know if you try to check after a complete uninstall and reinstall of the McAfee software.
Please let us know if you want steps on how to uninstall and reinstall and we shall post them here.