Hi - As mentioned offline, I will be happy to follow up to see why you are not able to connect from certain locations. You can send a private message and we can make necessary arrangements.
- Matthew (Citrix GoToAssist)
My favorite was from the other day when the GTA (GotoAssist) client ... got blocked on download by my MWG (Mcafee web gateway)... as malware "MGW: Heuristic.BehavesLike.Win32.ModifiedUPX.C" while I was on a tier3 call for MEG (McAfee Email Gateway). And that happened before the usual duck and weave to save it out to the desktop or MyDocumes to make sure VSE (VirusScan Enterprise) wouldn't "disallow execute from temp directory.
Luckily I had a Bluecoat proxy still lying around to route through using someone else's very ineffective AV.
<obligatory snark... as it's what gets us through the day managing security products>
New product idea: McAfee FML.