1 2 3 4 Previous Next 34 Replies Latest reply on Oct 15, 2012 9:47 AM by tcox8

    Upgrade from Safeboot 5.1.3

    tcox8

      Hello,

       

      My company is still using SafeBoot 5.1.3. I was curious if there is a document or help anywhere that would tell how we could update to the latest version of Endpoint Encryption. I'm not even sure what tools we would need. (i.e. ePO, Encryption for PC, Encryption for Files and Folders)? Does anyone know if there is documentation for this?

        • 1. Re: Upgrade from Safeboot 5.1.3

          Sure - https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/ 24000/PD24036/en_US/eepc_621_migration_guide_en_us.pdf

           

          You can't migrate to the latest v6 version, as your EEPC is too old (5.1.7 minimum).

           

          So you have to upgrade your v5 anyway to a supported version.

           

          Information on how to upgrade will be in the documentation package when you download the latest v5 release, or here's the latest one

           

          https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/ 23000/PD23668/en_US/EEPC5_2_12_Administration_Guide.pdf

          • 2. Re: Upgrade from Safeboot 5.1.3
            tcox8

            I'll give that information a look through. Thanks so much for you quick reply!

            • 3. Re: Upgrade from Safeboot 5.1.3
              tcox8

              Ok, I have been following the documentation and decided to setup a test environment as it recommended. However I am having troubles getting the user accounts to sync to the client pc. It syncs up great the first time and adds the machine to the database but it will not sync the user name to the client. Also when I try to force sync from the server I get the following:

               

              "Contacting "TESTPC2" at 139.102.95.153 on port 5556"

              "Connection to "TESTPC2" failed on 139102.95.153. Trying again with network name "TESTPC2".

              "Error contacting "TESTPC2" at 139.102.95.153."

              "0x5c00000e : "Unable to convert a host name to an IP address""

               

              I'm not usre if these two problems are related or not?

              • 4. Re: Upgrade from Safeboot 5.1.3

                post the complete client log here so we can see what it's doing.

                 

                Where did you assign the user to the PC? I hope within the group you created the install set from?

                • 5. Re: Upgrade from Safeboot 5.1.3

                  the force sync is probably related to a client side firewall btw. You'll need to open up the port you chose so SBAdmin can talk to it.

                  • 6. Re: Upgrade from Safeboot 5.1.3
                    tcox8

                    I have ports 5555 and 5556 (inbound) and 5556 (outbound) opened up already.

                     

                    Here is the client log.

                     

                     

                    SbClientLog.txt:

                     

                    10/11/2012 9:07:08 AM    ------------------------------------------------------------------------------- ------

                    10/11/2012 9:07:08 AM    Starting SafeBoot Client Manager (v5.1.3)

                    10/11/2012 9:07:08 AM    Applying MBR fix

                    10/11/2012 9:07:08 AM    Starting synchronization

                    10/11/2012 9:07:08 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:07:08 AM    Address=139.102.9.117

                    10/11/2012 9:07:08 AM    Port=5555

                    10/11/2012 9:07:08 AM    Authenticate=Yes

                    10/11/2012 9:07:08 AM    Error connecting to database [5c00000f]: Failed to connect to the remote computer

                    10/11/2012 9:07:08 AM    Applying configuration

                    10/11/2012 9:07:08 AM    Synchronization complete

                    10/11/2012 9:08:32 AM    Starting synchronization

                    10/11/2012 9:08:32 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:08:32 AM    Address=139.102.9.117

                    10/11/2012 9:08:32 AM    Port=5555

                    10/11/2012 9:08:32 AM    Authenticate=Yes

                    10/11/2012 9:08:33 AM    Starting boot protection installation

                    10/11/2012 9:08:33 AM    Machine name = TESTPC2

                    10/11/2012 9:08:33 AM    Creating new machine database entry

                    10/11/2012 9:08:33 AM    Group ID=00000004

                    10/11/2012 9:08:33 AM    Machine ID=00000001

                    10/11/2012 9:08:35 AM    Checking for user updates

                    10/11/2012 9:08:35 AM    Adding user (ID=00000001) SbAdmin

                    10/11/2012 9:08:35 AM    Checking for token data updates

                    10/11/2012 9:08:35 AM    Checking for SSO updates

                    10/11/2012 9:08:35 AM    Checking for hashes updates

                    10/11/2012 9:08:35 AM    Checking for file updates

                    10/11/2012 9:08:36 AM    Updating SBFS file "Bar.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Middle.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Options.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Stripe.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Bar.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Middle.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Options.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Stripe.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Bar.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Middle.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Options.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Stripe.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Graphics.ini"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Tahoma12B.pbf"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Tahoma18B.pbf"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Tahoma8.pbf"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Tahoma8B.pbf"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Logonbanner.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Recovery.png"

                    10/11/2012 9:08:36 AM    Updating SBFS file "0452_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "0452_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "0809.STR"

                    10/11/2012 9:08:36 AM    Updating SBFS file "0809_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "0809_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "10409_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "10409_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "11009_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "11009_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "11809_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "11809_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "1809_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "1809_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "20409_E.MAP"

                    10/11/2012 9:08:36 AM    Updating SBFS file "20409_OSK.XML"

                    10/11/2012 9:08:36 AM    Updating SBFS file "Locale.ini"

                    10/11/2012 9:08:36 AM    Finalising boot protection installation

                    10/11/2012 9:08:36 AM    Applying configuration

                    10/11/2012 9:08:36 AM    Starting remote access server on port 5556

                    10/11/2012 9:08:36 AM    Synchronization complete

                    10/11/2012 9:08:36 AM    Applying cryption changes

                    10/11/2012 9:08:36 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:09:08 AM    Starting synchronization

                    10/11/2012 9:09:08 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:09:08 AM    SbFs free space = 19564544 bytes (18.66 MB)

                    10/11/2012 9:09:08 AM    Pausing cryption

                    10/11/2012 9:09:08 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:09:08 AM    Address=139.102.9.117

                    10/11/2012 9:09:08 AM    Port=5555

                    10/11/2012 9:09:08 AM    Authenticate=Yes

                    10/11/2012 9:09:08 AM    Checking for machine configuration updates

                    10/11/2012 9:09:08 AM    Checking for user updates

                    10/11/2012 9:09:08 AM    Checking for token data updates

                    10/11/2012 9:09:08 AM    Checking for SSO updates

                    10/11/2012 9:09:08 AM    Checking for hashes updates

                    10/11/2012 9:09:08 AM    Transferring local audit information to database

                    10/11/2012 9:09:08 AM    Checking for file updates

                    10/11/2012 9:09:09 AM    Applying configuration

                    10/11/2012 9:09:09 AM    Synchronization complete

                    10/11/2012 9:09:09 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:09:09 AM    Applying cryption changes

                    10/11/2012 9:26:29 AM    Starting synchronization

                    10/11/2012 9:26:29 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:26:29 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:26:29 AM    Pausing cryption

                    10/11/2012 9:26:29 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:26:29 AM    Address=139.102.9.117

                    10/11/2012 9:26:29 AM    Port=5555

                    10/11/2012 9:26:29 AM    Authenticate=Yes

                    10/11/2012 9:26:29 AM    Checking for machine configuration updates

                    10/11/2012 9:26:29 AM    Checking for user updates

                    10/11/2012 9:26:29 AM    Checking for token data updates

                    10/11/2012 9:26:29 AM    Checking for SSO updates

                    10/11/2012 9:26:29 AM    Checking for hashes updates

                    10/11/2012 9:26:29 AM    Transferring local audit information to database

                    10/11/2012 9:26:29 AM    Checking for file updates

                    10/11/2012 9:26:30 AM    Applying configuration

                    10/11/2012 9:26:30 AM    Synchronization complete

                    10/11/2012 9:26:30 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:26:30 AM    Applying cryption changes

                    10/11/2012 9:37:34 AM    Starting synchronization

                    10/11/2012 9:37:34 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:37:34 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:37:34 AM    Pausing cryption

                    10/11/2012 9:37:34 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:37:34 AM    Address=139.102.9.117

                    10/11/2012 9:37:34 AM    Port=5555

                    10/11/2012 9:37:34 AM    Authenticate=Yes

                    10/11/2012 9:37:34 AM    Checking for machine configuration updates

                    10/11/2012 9:37:34 AM    Checking for user updates

                    10/11/2012 9:37:34 AM    Checking for token data updates

                    10/11/2012 9:37:34 AM    Checking for SSO updates

                    10/11/2012 9:37:34 AM    Checking for hashes updates

                    10/11/2012 9:37:34 AM    Transferring local audit information to database

                    10/11/2012 9:37:34 AM    Checking for file updates

                    10/11/2012 9:37:35 AM    Applying configuration

                    10/11/2012 9:37:35 AM    Synchronization complete

                    10/11/2012 9:37:35 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:37:35 AM    Applying cryption changes

                    10/11/2012 9:40:29 AM    Starting synchronization

                    10/11/2012 9:40:29 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:40:29 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:40:29 AM    Pausing cryption

                    10/11/2012 9:40:29 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:40:29 AM    Address=139.102.9.117

                    10/11/2012 9:40:29 AM    Port=5555

                    10/11/2012 9:40:29 AM    Authenticate=Yes

                    10/11/2012 9:40:29 AM    Checking for machine configuration updates

                    10/11/2012 9:40:29 AM    Checking for user updates

                    10/11/2012 9:40:29 AM    Checking for token data updates

                    10/11/2012 9:40:29 AM    Checking for SSO updates

                    10/11/2012 9:40:29 AM    Checking for hashes updates

                    10/11/2012 9:40:29 AM    Transferring local audit information to database

                    10/11/2012 9:40:29 AM    Checking for file updates

                    10/11/2012 9:40:30 AM    Applying configuration

                    10/11/2012 9:40:30 AM    Synchronization complete

                    10/11/2012 9:40:30 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:40:30 AM    Applying cryption changes

                    10/11/2012 9:40:33 AM    Starting synchronization

                    10/11/2012 9:40:33 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:40:33 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:40:33 AM    Pausing cryption

                    10/11/2012 9:40:33 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:40:33 AM    Address=139.102.9.117

                    10/11/2012 9:40:33 AM    Port=5555

                    10/11/2012 9:40:33 AM    Authenticate=Yes

                    10/11/2012 9:40:33 AM    Checking for machine configuration updates

                    10/11/2012 9:40:33 AM    Checking for user updates

                    10/11/2012 9:40:33 AM    Checking for token data updates

                    10/11/2012 9:40:33 AM    Checking for SSO updates

                    10/11/2012 9:40:33 AM    Checking for hashes updates

                    10/11/2012 9:40:33 AM    Transferring local audit information to database

                    10/11/2012 9:40:33 AM    Checking for file updates

                    10/11/2012 9:40:34 AM    Applying configuration

                    10/11/2012 9:40:34 AM    Synchronization complete

                    10/11/2012 9:40:34 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:40:34 AM    Applying cryption changes

                    10/11/2012 9:44:34 AM    Starting synchronization

                    10/11/2012 9:44:34 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:44:34 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:44:34 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:44:34 AM    Address=139.102.9.117

                    10/11/2012 9:44:34 AM    Port=5555

                    10/11/2012 9:44:34 AM    Authenticate=Yes

                    10/11/2012 9:44:34 AM    Checking for machine configuration updates

                    10/11/2012 9:44:34 AM    Checking for user updates

                    10/11/2012 9:44:34 AM    Checking for token data updates

                    10/11/2012 9:44:34 AM    Checking for SSO updates

                    10/11/2012 9:44:34 AM    Checking for hashes updates

                    10/11/2012 9:44:34 AM    Transferring local audit information to database

                    10/11/2012 9:44:34 AM    Checking for file updates

                    10/11/2012 9:44:35 AM    Applying configuration

                    10/11/2012 9:44:35 AM    Synchronization complete

                    10/11/2012 9:44:35 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:44:35 AM    Applying cryption changes

                    10/11/2012 9:44:38 AM    Starting synchronization

                    10/11/2012 9:44:38 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:44:38 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:44:38 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:44:38 AM    Address=139.102.9.117

                    10/11/2012 9:44:38 AM    Port=5555

                    10/11/2012 9:44:38 AM    Authenticate=Yes

                    10/11/2012 9:44:38 AM    Checking for machine configuration updates

                    10/11/2012 9:44:38 AM    Checking for user updates

                    10/11/2012 9:44:38 AM    Checking for token data updates

                    10/11/2012 9:44:38 AM    Checking for SSO updates

                    10/11/2012 9:44:38 AM    Checking for hashes updates

                    10/11/2012 9:44:38 AM    Transferring local audit information to database

                    10/11/2012 9:44:38 AM    Checking for file updates

                    10/11/2012 9:44:39 AM    Applying configuration

                    10/11/2012 9:44:39 AM    Synchronization complete

                    10/11/2012 9:44:39 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:44:39 AM    Applying cryption changes

                    10/11/2012 9:46:27 AM    Starting synchronization

                    10/11/2012 9:46:27 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:46:27 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:46:27 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:46:27 AM    Address=139.102.9.117

                    10/11/2012 9:46:27 AM    Port=5555

                    10/11/2012 9:46:27 AM    Authenticate=Yes

                    10/11/2012 9:46:27 AM    Checking for machine configuration updates

                    10/11/2012 9:46:27 AM    Checking for user updates

                    10/11/2012 9:46:27 AM    Checking for token data updates

                    10/11/2012 9:46:27 AM    Checking for SSO updates

                    10/11/2012 9:46:27 AM    Checking for hashes updates

                    10/11/2012 9:46:27 AM    Transferring local audit information to database

                    10/11/2012 9:46:27 AM    Checking for file updates

                    10/11/2012 9:46:28 AM    Applying configuration

                    10/11/2012 9:46:28 AM    Synchronization complete

                    10/11/2012 9:46:28 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:46:28 AM    Applying cryption changes

                    10/11/2012 9:46:47 AM    Starting synchronization

                    10/11/2012 9:46:47 AM    Stopping remote access server

                    10/11/2012 9:46:48 AM    ------------------------------------------------------------------------------- ------

                    10/11/2012 9:46:48 AM    Starting SafeBoot Client Manager (v5.1.3)

                    10/11/2012 9:46:48 AM    Starting remote access server on port 5556

                    10/11/2012 9:46:48 AM    Delaying initial sync for 15 minutes

                    10/11/2012 9:46:48 AM    Applying cryption changes

                    10/11/2012 9:46:54 AM    Starting synchronization

                    10/11/2012 9:46:54 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:46:54 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:46:54 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:46:54 AM    Address=139.102.9.117

                    10/11/2012 9:46:54 AM    Port=5555

                    10/11/2012 9:46:54 AM    Authenticate=Yes

                    10/11/2012 9:46:54 AM    Checking for machine configuration updates

                    10/11/2012 9:46:54 AM    Checking for user updates

                    10/11/2012 9:46:55 AM    Checking for token data updates

                    10/11/2012 9:46:55 AM    Checking for SSO updates

                    10/11/2012 9:46:55 AM    Checking for hashes updates

                    10/11/2012 9:46:55 AM    Transferring local audit information to database

                    10/11/2012 9:46:55 AM    Checking for file updates

                    10/11/2012 9:46:55 AM    Applying configuration

                    10/11/2012 9:46:55 AM    Synchronization complete

                    10/11/2012 9:46:55 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:46:55 AM    Applying cryption changes

                    10/11/2012 9:46:58 AM    Starting synchronization

                    10/11/2012 9:46:58 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:46:58 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:46:58 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:46:58 AM    Address=139.102.9.117

                    10/11/2012 9:46:58 AM    Port=5555

                    10/11/2012 9:46:58 AM    Authenticate=Yes

                    10/11/2012 9:46:58 AM    Checking for machine configuration updates

                    10/11/2012 9:46:58 AM    Checking for user updates

                    10/11/2012 9:46:58 AM    Checking for token data updates

                    10/11/2012 9:46:58 AM    Checking for SSO updates

                    10/11/2012 9:46:59 AM    Checking for hashes updates

                    10/11/2012 9:46:59 AM    Transferring local audit information to database

                    10/11/2012 9:46:59 AM    Checking for file updates

                    10/11/2012 9:46:59 AM    Applying configuration

                    10/11/2012 9:46:59 AM    Synchronization complete

                    10/11/2012 9:46:59 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:46:59 AM    Applying cryption changes

                    10/11/2012 9:47:05 AM    Starting synchronization

                    10/11/2012 9:47:05 AM    Stopping remote access server

                    10/11/2012 9:47:12 AM    ------------------------------------------------------------------------------- ------

                    10/11/2012 9:47:12 AM    Starting SafeBoot Client Manager (v5.1.3)

                    10/11/2012 9:47:12 AM    Starting remote access server on port 5556

                    10/11/2012 9:47:12 AM    Delaying initial sync for 15 minutes

                    10/11/2012 9:47:12 AM    Applying cryption changes

                    10/11/2012 9:47:24 AM    Starting synchronization

                    10/11/2012 9:47:24 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:47:24 AM    SbFs free space = 19562496 bytes (18.66 MB)

                    10/11/2012 9:47:24 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:47:24 AM    Address=139.102.9.117

                    10/11/2012 9:47:24 AM    Port=5555

                    10/11/2012 9:47:24 AM    Authenticate=Yes

                    10/11/2012 9:47:25 AM    Checking for machine configuration updates

                    10/11/2012 9:47:25 AM    Checking for user updates

                    10/11/2012 9:47:25 AM    Checking for token data updates

                    10/11/2012 9:47:25 AM    Checking for SSO updates

                    10/11/2012 9:47:25 AM    Checking for hashes updates

                    10/11/2012 9:47:25 AM    Transferring local audit information to database

                    10/11/2012 9:47:25 AM    Checking for file updates

                    10/11/2012 9:47:25 AM    Applying configuration

                    10/11/2012 9:47:25 AM    Synchronization complete

                    10/11/2012 9:47:25 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:47:25 AM    Applying cryption changes

                    10/11/2012 9:47:38 AM    Starting synchronization

                    10/11/2012 9:47:38 AM    Stopping remote access server

                    10/11/2012 9:48:36 AM    ------------------------------------------------------------------------------- ------

                    10/11/2012 9:48:36 AM    Starting SafeBoot Client Manager (v5.1.3)

                    10/11/2012 9:48:36 AM    Starting remote access server on port 5556

                    10/11/2012 9:48:36 AM    Applying cryption changes

                    10/11/2012 9:48:36 AM    Delaying initial sync for 15 minutes

                    10/11/2012 9:49:51 AM    Starting synchronization

                    10/11/2012 9:49:51 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 9:49:51 AM    SbFs free space = 19556352 bytes (18.65 MB)

                    10/11/2012 9:49:51 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 9:49:51 AM    Address=139.102.9.117

                    10/11/2012 9:49:51 AM    Port=5555

                    10/11/2012 9:49:51 AM    Authenticate=Yes

                    10/11/2012 9:49:51 AM    Checking for machine configuration updates

                    10/11/2012 9:49:51 AM    Checking for user updates

                    10/11/2012 9:49:51 AM    Checking for token data updates

                    10/11/2012 9:49:51 AM    Checking for SSO updates

                    10/11/2012 9:49:51 AM    Checking for hashes updates

                    10/11/2012 9:49:51 AM    Transferring local audit information to database

                    10/11/2012 9:49:51 AM    Checking for file updates

                    10/11/2012 9:49:52 AM    Applying configuration

                    10/11/2012 9:49:52 AM    Synchronization complete

                    10/11/2012 9:49:52 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 9:49:52 AM    Applying cryption changes

                    10/11/2012 10:02:17 AM    Starting synchronization

                    10/11/2012 10:02:17 AM    SbFs total space = 20879360 bytes (19.91 MB)

                    10/11/2012 10:02:17 AM    SbFs free space = 19558400 bytes (18.65 MB)

                    10/11/2012 10:02:17 AM    Connecting to database: "SAFEBOOTBETA"

                    10/11/2012 10:02:17 AM    Address=139.102.9.117

                    10/11/2012 10:02:17 AM    Port=5555

                    10/11/2012 10:02:17 AM    Authenticate=Yes

                    10/11/2012 10:02:17 AM    Checking for machine configuration updates

                    10/11/2012 10:02:17 AM    Checking for user updates

                    10/11/2012 10:02:17 AM    Checking for token data updates

                    10/11/2012 10:02:17 AM    Checking for SSO updates

                    10/11/2012 10:02:17 AM    Checking for hashes updates

                    10/11/2012 10:02:17 AM    Transferring local audit information to database

                    10/11/2012 10:02:17 AM    Checking for file updates

                    10/11/2012 10:02:18 AM    Applying configuration

                    10/11/2012 10:02:18 AM    Synchronization complete

                    10/11/2012 10:02:18 AM    Automatically synchronizing again in 120 minute(s)

                    10/11/2012 10:02:18 AM    Applying cryption changes

                     

                     

                    • 7. Re: Upgrade from Safeboot 5.1.3

                      according to this you've only assigned SBAdmin to the machine?

                      • 8. Re: Upgrade from Safeboot 5.1.3
                        tcox8

                        SbAdmin is in the Admin group that gets automatically added to the pc in the first sync. But when I go to add another user (after the first sync) there is never a sync. Here is a screenshot of the user "User2" added to the machine via the Safeboot Administrator on the server showing that the user should be on the machine.

                         

                        Untitled-1.jpg

                        • 9. Re: Upgrade from Safeboot 5.1.3

                          Odd indeed - this works for everyone else

                           

                          hit apply a couple of times and then sync the machine (from the client status window).

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