This is so annoying. I had someone at McAfee tech support try to help me, no luck. I in the past, many years ago I had AVG Firewall. Now I am using Windows Firewall. It shows I have AVG turned off. I don't even have AVG anymore. How do I stop this annoying message from McAfee showing me my Computer is at Risk? I am not paying $80 for McAfee Firewall. I just use McAfee antivirus. I am running Windows XP.
First thing to do is run the AVG Remover, available here: http://www.avg.com/ww-en/utilities
Second thing to check is what version of McAfee SecurityCenter is this, open it and click 'About" and post the result. Also please post what components are showing in that 'About' panel.
I'm not sure what you mean "I'm not paying $80 for McAfee Firewall" as it hasn't been sold seperately for many years and never cost that much anyway.
The firewall comes free with any McAfee Security package and should be used in preference to Windows Firewall as it is not only better (2-way as against the 1-way protection given by Windows Firewall) but it will also stop you from getting those warnings.
Also I trust that this is XP SP3 and that you have IE8 installed instead of the standard IE6, whether or not you use IE, other processes do use it, including McAfee, so best to keep that up to date too.
Moved to Personal Firewall for better attention.
Message was edited by: Ex_Brit on 27/09/12 9:58:51 EDT AM
Ex_Brit, Thank you for your reply. I am using Windows XP Service Pack 3. I don't use Internet Explorer, I use Google Chrome. My ISP (Bright House Networks) is providing the McAfee Security. Thanks again. I ran the AVG removal tools and still nothing. :-(
Thanks Sharon, Even though you use Chrome please install IE8 if you haven't already, this makes XP more secure. Lots of processes still use IE regardless of your choice of browser and McAfee is one of them.
You didn't answer my question as to what is contained in the 'About' section. Could you list the components please, also if you spot an 'Affid' in there, that number would be very useful for my McAfee contact to investigate why an ISP wouldn't offer the firewall.
Something I've never heard of before by the way.
On the main interface of SecurityCenter when you click Web and Email Protection what does that say when you click Firewall, does it offer to install it or is there no mention of that there?
P.S. If McAfee still detects AVG then there must still be traces of AVG left in the registry.
Message was edited by: Ex_Brit on 27/09/12 10:28:31 EDT AM
Scroll down that try to find an Affid and/or other components, plus tell me what happens on the main interface after dismissing that window when you open Web and Email Protection, is Firewall there and offered when you click it?
Your ISP is, as far as I can see, pulling a fast one, as "Antivirus Plus" by definition includes Personal Firewall when it leaves the McAfee end. They must be chopping it off in an effort to steal your money. Some ISP, but then they are all shysters in one way or another I've found.
If I try to dismiss it I am directed to a link where I can get McAfee Firewall if I pay for it.
If I ignore it the error will pop up again later on.
When I check the status of my firewall Windows Security Center pops up and shows it is enabled
Yeah shysters is right! Thanks for the suggestions. I will just have to ignore it like I have been doing for nearly a year now. At least I know that Windows Firewall is active.
Close that 'About' window and concentrate on the SecurityCenter one and click 'Web and Email Protection' and tell me if Firewall is listed there and it is says 'Available' or words to that effect, what happens when you click that?
It would look something like this although I have a different suite (click to magnify):
Meanwhile as we speak I'm composing an email to my favourite McAfee manager asking what's going on with this ISP's offerings of McAfee protection.
Message was edited by: Ex_Brit on 27/09/12 11:20:11 EDT AM