1 Have you uninstalled it via http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
reboot and raun
reinstall from your account.
Of course this assumes that if you had another AV or firewall installed previously that you uninstalled it via its own removal tool. This can mess up Mcafee's install if not done.
2. Go to start run and type services.msc and ensure the windows firewall is set to auto and started.
If this does not help better contact support in the link in useful links tab above.
yes i have uninstalled and installed already as above and no there are no other firewalls on the computer.
i have since contacted tech support who have updated windows but again this hasn't solved the problem. I haven't been able to contact again yet to say it hasn't worked
also you cannot change the settings under windows firewall i have already tried this and remains on the same settings
What are the settings for windows firewall?
Also as mentioned in another similiar thread
Kindly go through how do you use Stinger? Using the below link:
Also, you can download & run the McAfee Stinger Scan using the following link:
This seems to be a big problem at this time. Mine started doing the same after updating Mcafee 2 days ago. Pop up continues that comp may be at risk, try turning on firewall and it just stops again. I just ran Mcafee Total Protection, checking for any problems with none appearing. I use Windows Vista . I, myself, will try the stinger d/l with hopes that it doesn't cause more headaches .