1 2 Previous Next 12 Replies Latest reply: Feb 13, 2015 4:02 AM by yuems RSS

    MWG 7.2 - Error starting GUI

    mcafee-com-user

      Hello,

       

      i just installed MWG 7.2 in VMWare for testsing purpose.

       

      When starting the GUI the follwoing error occurs (see also attached screenshot):

       

      ========================================

      ClassNotFoundException

       

      com.scur.k.Applet

      ========================================

       

      I tried IE9 and Firefox 15. Installed is Java 7 Update 7.

       

      Do I need an older Java Version to use the GUI

       

      on 20.09.12 15:27:09 MESZ
        • 1. Re: MWG 7.2 - Error starting GUI
          asabban

          The latest Java Version should work fine. Please ensure that you clean/disable the Browser and Java Cache. Browser Cache is cleared somewhere in the browser options, the Java Cache is a separate entry in the operating systems control panel.

           

          Best,

          Andre

          • 2. Re: MWG 7.2 - Error starting GUI
            mcafee-com-user

            Hello Andre,

             

            thanks for your answer, claring Java Cache solved the problem.

             

            Best regards.

            • 3. Re: MWG 7.2 - Error starting GUI
              a.vogel

              I have te same problem with Java Version 7.25.

              The Cache of the Browser and the Java App ist empty.

              But the error ist still there. Is this a problem with the Java Version/Update?

               

              Best regards.

              • 4. Re: MWG 7.2 - Error starting GUI
                chrisfi

                I have exactly the same problem.

                Cleaning the browser and java cache did not help.

                 

                Client Software: Windows 7, IE9/Firefox24, Java 7 Update 17.

                 

                On a W2K3 Server with IE8 and Java 6 Update 30 it is possible to access the Web-GUI.

                 

                Does anyone have an ide how the problem can be solved?

                 

                Kind regards.

                Chris

                • 5. Re: MWG 7.2 - Error starting GUI
                  sroering

                  Did the issue just begin happening? Meaning, was it working on that client before?

                   

                  Could you open the java console and cut-paste the debug text.

                  • 6. Re: MWG 7.2 - Error starting GUI
                    chrisfi

                    Hi,

                     

                    thanks for the quick response.

                     

                    The problem is not new. It exists for a long time. I checked the access from other clients in our environment today and the behaviour is the same.

                    We normaly access the MWG-WebGui from a W2K3-Server (Admin-Server), but i think it should be possible from the clients, too.

                     

                    This is the debug-text from the JAVA-console:

                     

                    ===============

                    Java-Plug-in 10.17.2.02

                    JRE-Version verwenden 1.7.0_17-b02 Java HotSpot(TM) Client VM

                    Benutzer-Home-Verzeichnis = C:\Users\chris

                    ----------------------------------------------------

                    c:   Konsolenfenster löschen

                    f:   Objekte in Finalisierungs-Queue finalisieren

                    g:   Garbage Collect

                    h:   Diese Hilfemeldung anzeigen

                    l:   Class Loader-Liste ausgeben

                    m:   Speicherauslastung drucken

                    o:   Logging auslösen

                    q:   Konsole ausblenden

                    r:   Policy-Konfiguration neu laden

                    s:   System- und Deployment-Eigenschaften ausgeben

                    t:   Threadliste ausgeben

                    v:   Thread-Stack ausgeben

                    x:   Class Loader-Cache leeren

                    0-5: Trace-Ebene auf <n> setzen

                    ----------------------------------------------------

                    cache: Initialize resource manager: com.sun.deploy.cache.ResourceProviderImpl@e8fdc9

                    security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.

                    security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp

                    security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.

                    security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp

                    security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp

                    security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss

                    security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp

                    security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss

                    security: property package.access value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss

                    security: property package.access new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass, com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpis ces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,co m.sun.webkit

                    security: property package.definition value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss

                    security: property package.definition new value sun.,com.sun.xml.internal.bind.,com.sun.xml.internal.org.jvnet.staxex.,com.sun. xml.internal.ws.,com.sun.imageio.,com.sun.istack.internal.,com.sun.jmx.,com.sun. proxy.,com.sun.org.apache.xerces.internal.utils.,com.sun.org.apache.xalan.intern al.utils.,com.sun.org.glassfish.external.,com.sun.org.glassfish.gmbal.,com.sun.j avaws,com.sun.deploy,com.sun.jnlp,org.mozilla.jss,com.sun.browser,com.sun.glass, com.sun.javafx,com.sun.media.jfxmedia,com.sun.media.jfxmediaimpl,com.sun.openpis ces,com.sun.prism,com.sun.scenario,com.sun.t2k,com.sun.webpane,com.sun.pisces,co m.sun.webkit

                    security:  --- parseCommandLine converted : -Xmx512m -Dlog4j.ignoreTCL=true -Dlog4j.defaultInitOverride=true

                    into:

                    [-Xmx512m, -Dlog4j.ignoreTCL=true, -Dlog4j.defaultInitOverride=true]

                    basic: Fortschritts-Listener hinzugefügt: sun.plugin.util.ProgressMonitorAdapter@1da6548

                    basic: Plugin2ClassLoader.addURL parent called for https://WebGateway7:4712/Konfigurator/jar/applet.jar?foo=16052

                    network: Verbindung von https://WebGateway7:4712/Konfigurator/jar/applet.jar?foo=16052 mit Proxy=DIRECT wird hergestellt

                    network: Verbindung von http://WebGateway7:4712/ mit Proxy=DIRECT wird hergestellt

                    java.net.SocketException: Connection reset

                    at java.net.SocketInputStream.read(Unknown Source)

                    at java.net.SocketInputStream.read(Unknown Source)

                    at sun.security.ssl.InputRecord.readFully(Unknown Source)

                    at sun.security.ssl.InputRecord.read(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)

                    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)

                    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

                    at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)

                    at sun.plugin.PluginURLJarFileCallBack.connect(Unknown Source)

                    at sun.plugin.PluginURLJarFileCallBack.retrieve(Unknown Source)

                    at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)

                    at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)

                    at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)

                    at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFileInternal(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)

                    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at java.lang.ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

                    at java.lang.Thread.run(Unknown Source)

                    network: Verbindung von https://WebGateway7:4712/Konfigurator/jar/applet.jar?foo=16052 mit Proxy=DIRECT wird hergestellt

                    network: Verbindung von http://WebGateway7:4712/ mit Proxy=DIRECT wird hergestellt

                    java.net.SocketException: Connection reset

                    at java.net.SocketInputStream.read(Unknown Source)

                    at java.net.SocketInputStream.read(Unknown Source)

                    at sun.security.ssl.InputRecord.readFully(Unknown Source)

                    at sun.security.ssl.InputRecord.read(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)

                    at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)

                    at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)

                    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

                    at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)

                    at sun.plugin.PluginURLJarFileCallBack.connect(Unknown Source)

                    at sun.plugin.PluginURLJarFileCallBack.retrieve(Unknown Source)

                    at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)

                    at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)

                    at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)

                    at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFileInternal(Unknown Source)

                    at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)

                    at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)

                    at java.security.AccessController.doPrivileged(Native Method)

                    at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)

                    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at java.lang.ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

                    at java.lang.Thread.run(Unknown Source)

                    java.lang.ClassNotFoundException: com.scur.k.Applet

                    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at java.lang.ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

                    at java.lang.Thread.run(Unknown Source)

                    basic: Laden: Klasse com.scur.k.Applet nicht gefunden.

                    java.lang.ClassNotFoundException: com.scur.k.Applet

                    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)

                    at java.lang.ClassLoader.loadClass(Unknown Source)

                    at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)

                    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)

                    at java.lang.Thread.run(Unknown Source)

                    basic: Fortschritts-Listener entfernt: sun.plugin.util.ProgressMonitorAdapter@1da6548

                    security: Speicher für abgelehnte Sessionzertifikate zurücksetzen

                    ===============

                     

                    Kind regards

                    • 7. Re: MWG 7.2 - Error starting GUI
                      aleksije

                      Same problem here - java logo is displayed endlessly, after reloading, i receive  ClassNotFoudException com.scur.k.Applet.

                      • 8. Re: MWG 7.2 - Error starting GUI
                        skloepping

                        Could it be that you have configured in your browser proxy setting to bypass the proxy for the MWG-IP and have used a format like: https://MWG-IP:4712 or MWG-IP:4712. If so please remove the port number AND protocol and test it again.

                        • 9. Re: MWG 7.2 - Error starting GUI
                          a.vogel

                          There are no port numbers in the proxy settings.

                          This isn't the problem.

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