4 Replies Latest reply on Sep 20, 2012 11:35 AM by ascoyne

    EEFF CD/DVD encryption opening pdf problem

    ascoyne

      Has anyone exprienced a problem of being unable to open a PDF file that is copied from a CD onto the Desktop that is ecrypted with EEFF CD/DVD Encryption?

       

      The file opens fine directly from the CD, but if you try to open the PDF file when copied to the the desktop it fails to open.

       

                Error: "There was an error opening this document. Access denied"

       

      All other documents such as .XLS, .DOC and .JPG all open fine either directly from the CD or copied from the CD onto the desktop.

       

      We are using Adobe Reader 10.1.4

      EEFF 4.0.1

      MA 4.6.0.2292