I was told by support that among the scheduled tasks quietly left as an exercise to the reader in the setup guide... is a nightly purge task.
My database purge task was setup yesterday and ran in the middle of last night. It did not delete the existing quaratined items (all of which are under 14 days old).
I have the same problem. I am planning to eventually open a support ticket.
To be clear, I don't believe I'm having a problem now that I have a scheduled task for the database purge. I wouldn't expect or want my mail < 14 days to get purged, but I would want that over 14 days to get deleted. I just don't have anything quarantined yet that's that old.
I am, however having some performance issues on the MQM, with CPU pegged ever since we cut over the full mail feed. RPCserv.exe is a very busy little child.
How much hardware have you thrown at your MQM?
I snapshotted th VM running MQM first, but , yes, when I run a scheduled database purge it purges stuff > 14 days old.
AdministrationMgt → Manage Domains → Select a domain → click modify config
Default "to keep" is 14 days..
So the scheduled DB purge job soes seem to pick up these parameters.
For hardware, I have a Dell PowerEdge server , with a 6-coreIntel Xeon E5-24201.90GHz, and 16 GB RAM. I am running Vmware a virtual machine for the mail gateway, and a virtual machine for the quarantine manager. Two virtual CPU's and 3 GB RAM are assigned to the MQM machine (Win 2003 server 32-bit.) This is for about 50 users. Everything seems sufficiently responsive.