4 Replies Latest reply on Sep 13, 2012 6:15 AM by mandara

    ePO migration from 4.0 to 4x5/4.6 fails with "FAILURE: In LaunchAppAndWait while trying to run the following program"

    mandara

      We have a ePO version 4.0 still, and trying to upgrade it to either 4.6.

      However, it is failing when finalizing instalation, with the error "FAILURE: In LaunchAppAndWait while trying to run the following program C:\PROGRA~1\McAfee\EPOLIC~1\jre\bin\java.exe ".

      *Prior to this I have migrated SQL2000 DB to SQL2005, and this seems to be successfull and ePO is functioning.(https://community.mcafee.com/message/202910#202910)

       

      Afrer reading the master article, below I have checked the EPO450-MSI-Install.log and verifiedthey are set to the correct value.

       

       

      FAILURE: In LaunchAppAndWait while trying to run thefollowing program: C:\PROGRA~1\McAfee\EPOLIC~1\jre\bin\java.exe(Troubleshooting - Master Article)

      https://kc.mcafee.com/corporate/index?page=content&id=KB60569

       

      FAILURE: In LaunchAppAndWait, Return code: 1 (issue: 8.3naming convention is disabled)

      https://kc.mcafee.com/corporate/index?page=content&id=kb51431

      DONE - Registry value was set to 0

       

      ePO 4.0 installation fails because insufficient SQLconnections are available

      https://kc.mcafee.com/corporate/index?page=content&id=KB53927

      DONE -  Connection wasset to 0 (= unlimited)

       

       

      As ePO4.0 is already reached end of suppor life, I am kinda stuck and don't know where to go from here....

      Any help would be much appriciated.

       

      One option is to install ePO4.6 from scratch!

      In this case, Would it be possible to migrate ePO 4.0 DB to 4.6?

       

      Thanks very much