I would suggest four things in order.
1. Run MVT the virtual technician. Uniinstall any versions you already have installed and install teh new version from
see if it detects anything.
2. Ensure you did not pickup any malware. Try the scanners in this link. Note malwarebytes and superantispyware have to be uninstalled before you do 3 below.
For getsusp add ypur email address to the preferences so Mcafee can contact you if necessary
3. If above no chop do a clean uninstall/reinstall via
reboot and run
reinstall mcafee from your account
4. If all fails call support and tell them the issue and what you did above.
PS post your PC specs and current Mcafee versions please
Moved out of Help section to Web & Email Protection.