0 Replies Latest reply on Sep 4, 2012 7:18 AM by ugongetralphed

    Needing to export RSD data before reinstall

      Hello,

      I currently have several issues within the RSD module and have been asked by McAfee technicians to reinstall the RSD extension.  This will be the second time in 6 months I have been asked to reinstall the extension (the last time was after patch 5 was installed). 

       

      The problem I have with this is we have spent thousands of hours renaming subnets to specify their location, ignoring subnets such as all the Comcast and AT&T networks that are detected, adding comments to detected systems, merging systems that have dual NICs, adding categories to Exceptions and all of this information will be lost with the reinstall.

       

      Has anyone else had to go through dealing with this?  Were you able to retrieve any of this information?  As of now, I believe I will have to inform my management we should not waste our time using these "features" because the next time there is an issue with RSD, it will get lost again.  Please let me know if you have any suggestions, thanks!