If this is part a multi-license package then the email and password would most likely have to be those of the person who gave it to you.
You can phone Technical Support for free or use the online chat, also free, linked under Useful Links at the top of this page. They can probably help you better than we can.
Customer Service: Account questions, problems with activation etc: http://service.mcafee.com/CustomerService.aspx?lc=11274&sg=CS&pt=1
Technical Support: Software problems: http://service.mcafee.com/TechSupportHome.aspx?lc=11274&sg=TS