Seems like I`ve fixed it.
Here is what I`ve done:
1 uninstalled McAfee, used MCPR tool
2 it turns out that even after MCPR was run, McAfee leaves a lot of trash entries in system registry. tried to clean it manually, then realized that there is too much entries left and some of then could not be found by "McAfee" keyword (like McHealthCleaner e.t.c)
3 downloaded and run Glary Utilities registry cleaner (didn`t have to buy it, it has like 30 days of trial). It cleaned up registry pretty well.
4 installed McAfee Total Protection again, this time was "full installation" (previously I did not install parent controls and site advisor)
It seems that it`s working now... I`ll see how long it will last...
P.S. Win 64 bit, MVT was completely useless
I have the same problem since the latest update. I've re-installed Total Protection, which made it work again (also full installation). But when I ran updates the problem was back. So far I've re-installed Total Protection for the second time now and haven't run updates again. The software works, but sooner or later I have to get updates. For now I've set them to automatic download, but not automatic installation, since I'll wait if anything about this problem surfaces.
Did you run updates again? Does it still work? If yes, I'll try your solution with the cleaner as well, since then the problem might be rubbish files from the last Mcafee update.
I have the same problem too. First with firewall option (couldn´t load script...).
After uninstall (using MCPR.exe) and reinstall, firewall options works but scan options gives the message "couldn´t load script...".
Five or six days before, MTP ran some "major" updates.
I have Windows 7 SP1 Home Premium.
Interesting observation with regards to updates (I assume Win7 updates, not McAfee updates)!
Lots of updates were recently installed on my system and after McAfee stoped working.
I have not installed any updates since I have fixed the crashed McAfee Total Protection, but I will definatelly keep an eye on this and will submit an update if McAfee will crash again, right after updates are installed.
It is amazing how old this issue is and how little McAfee has done (if anything at all) to fix it.
Virtual Technician (http://mvt.mcafee.com) - is a great idea, but was totally useless in my case.
It`ll be interesting to see what will happen next time when Windows will install system updates.
ok, no Windows 7 updates were installed, Firewall just gave me "Couldn`t load script" error..
Scanning and Shredder tools are working... so far..
The "major" updates for Windows and MTP were done last Tuesday or Wednesday. I don´t remember if windows update was done first or McAfee Total Protection updates.
I´ll contact tomorrow with McAfee Support in Spain. Today firewall are working but scan gave the "Couldn´t load script" error.
meanwhile I run MVT - it told me it fixed 2 problems, Firewall is still not working.
It looks like that every day have to start from checking if McAfee Total Protection is still working or not.
Am having the exact same problem. Began 2 days ago with the install of Total Protection. Got help from Mcafee Chat (I thought) Re install did not help having the same problems you are. Been setting on hold with the call desk for an hour and still nothing. Waiting on someone to answer.