2 Replies Latest reply: Aug 27, 2013 3:05 PM by zlobster RSS

    Engine data is not currently available

    winoble

      I have install the MVM 7.5 into windows server 2008 R2 with SQL server 2008 Express R2 sp1 and open the FCM console, I can see the scan engine is running

       

      but create a new scan, have an error "Engine data is not currently available. Contact your McAfee Vulnerability Manager administrator."

      error.jpg

       

      and look the logs

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      2012-08-16 17:55:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0F48 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 17:56:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0F48 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 17:57:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 17:58:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0F48 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 17:59:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0F48 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:00:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x0F48 | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:01:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:02:32+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:03:33+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:04:10+09:00 |  | 4 | FSAPI | 0x0984 | GetAccessRights: Number of records: 2. (0)

      2012-08-16 18:04:10+09:00 |  | 4 | FSAPI | 0x0984 | UserLogin:Customer: winoble, User: administrator, IP: 0000:0000:0000:0000:0000:ffff:d276:1147. (0)

      2012-08-16 18:04:10+09:00 |  | 4 | FSAPI | 0x0E28 | GetOrgsAndWorkgroups: GetOrgsAndWorkgroups: OrgID: 2, Number of records returned : 1. (0)

      2012-08-16 18:04:10+09:00 |  | 4 | FSAPI | 0x0E28 | GetScoreCriteria: (0)

      2012-08-16 18:04:11+09:00 |  | 4 | FSAPI | 0x0D28 | RunQuery(modify): DB Done. (0)

      2012-08-16 18:04:11+09:00 |  | 4 | FSAPI | 0x0990 | RunQuery: (0)

      2012-08-16 18:04:11+09:00 |  | 4 | FSAPI | 0x0990 | GetRiskTrendData:  (0)

      2012-08-16 18:04:11+09:00 |  | 4 | FSAPI | 0x0D24 | RunQuery: (0)

      2012-08-16 18:04:11+09:00 |  | 4 | FSAPI | 0x0D24 | GetVulnsBySeverity:  (0)

      2012-08-16 18:04:13+09:00 |  | 4 | FSAPI | 0x050C | KeepAlive: (0)

      2012-08-16 18:04:14+09:00 |  | 4 | FSAPI | 0x0874 | RunQuery: (0)

      2012-08-16 18:04:14+09:00 |  | 4 | FSAPI | 0x0874 | GetTopVulns:  (0)

      2012-08-16 18:04:14+09:00 |  | 4 | FSAPI | 0x05DC | RunQuery: (0)

      2012-08-16 18:04:14+09:00 |  | 4 | FSAPI | 0x05DC | GetTopOSs:  (0)

      2012-08-16 18:04:33+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:05:33+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

      2012-08-16 18:06:33+09:00 | CFSEngineStatus::ParseXML | 1 | FSScanCtrl | 0x049C | XML Parse Error (7): Error reading Attributes.: Line 1, Col 309

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      what can i do? please help me

      attach my log file

       

      thanks

      Lucas