1 2 Previous Next 10 Replies Latest reply on Oct 22, 2012 4:37 PM by kidplunge

    How do I get the McAfee usb-hdn2-320GBF to work on my mac

      I have a new MacBook Pro with OSX 10.8 and I have a encrypted usb drive non-bio.

       

      the hd starts and is viewable but when i enter my password i get this error

       

       

      Error: SSD_RET_IO_ERROR

      File Name: /Users/buildgates-head/builds/autobuild/MAC_ACCESS/SSD/mac/ssdsdk/macdriver.cpp

      File Date: 12:09:59 Nov 30 2010

      File Line Number: 295

      Call Stack:

       

      MacDriver::sendCommand

      MXPG2_RawDeviceCom::send

      MXPG2_RawDeviceCom::SendRequest

      DeviceChannel::transact

      FilterChannel::transact

      SecureChannelClient::transact

      MXPG2_DeviceManagement::directComm

      DeviceManagement::execCommand

      MXPG2_UserPassword::Authenticate

      SSD_AuthenticateInternal

      unlockWithPwd

      authenticate

      authenticate

       

       

       

      Is there a fix or workaround for this or should i just take it back?

       

      thanks

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