A blank window is due to the script engine that is not functioning properly.
Verify Java is installed and up-to-date
If Java is not present, install it from http://www.java.com.
If Java is already installed
Try re-registering the Jscript & VBScript as shown:
- Click Start and select the Search box.
- Type the following command and press ENTER:
- Right-click command and select Open as Administrator.
- Type each of the following commands and press ENTER after each one. After each command has run, you see a success or failure message: