3 Replies Latest reply on Aug 14, 2012 7:19 AM by mjmurra

    McAfee On-Access-Scanner slows down PDF-attachment opening in Outlook.

      Hello,

       

      we've got a strange problem with our McAfee VirusScan 8.8. Users are using Windows 7 Enterprise.

       

      It only occurs while users are connected to our VPN-Network and started On-Access-Scanner.

       

      If you try to open a PDF-Document (size: 13kb) in Outlook, the PDF-Reader needs about 10-20 seconds to open.

       

      When the VPN-Connection is closed and the computers are connected directly to our network, everything works fast.

       

      Everything works fine too, when the On-Access-Scanner is disabled and the VPN-Connection is established.

       

      If i set "Outlook.exe" to the low-risk-list, everything works fast.

       

      It has nothing to do with the PDF-Reader.

       

      Does anybody have an idea?

       

      Regards

      hanswurst

       

      Nachricht geändert durch hanswurst on 13.08.12 09:06:47 CDT