1 Reply Latest reply on Aug 12, 2012 4:15 AM by Peacekeeper

    Grey Box when opening McAffee

      First ever post and a problem (although I have been running McAffee for years) ....... (this box is on Vista in case it makes any difference)

       

      When I try to open any McAffee application I receive a blank grey box in the middle of the screen.

      Updates are running continually as the screen dump shows but are saying 100% complete downloaded.

       

      Tried Virtual Technician and received the response shown on the second screen dump.

       

      Ran a full scan (can access off RH mouse button) and nothing detected.

       

      Any ideas?