4 Replies Latest reply on Sep 18, 2009 11:28 AM by bigmac5454

    Epolicy and AV 8.7 patch 1

    bigmac5454
      I can push out AV8.7 patch1 to all my XPSP3 clients, using Epolicy 3.6.1 w/agent 4. I can push out the agent 4 to my 2003 SP2 server fine, but when I try to push out AV8.7 patch 1 to the server I get this error:

      I have rights so its something else. any help????

      Event Type: Error
      Event Source: MsiInstaller
      Event Category: None
      Event ID: 11920
      Date: 9/17/2009
      Time: 9:58:43 AM
      User: NT AUTHORITY\SYSTEM
      Computer: TRAPET3
      Description:
      Product: McAfee VirusScan Enterprise -- Error 1920.Service McAfee McShield (McShield) failed to start. Verify that you have sufficient privileges to start system services.

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
      Data:
      0000: 7b 31 34 37 42 43 45 30 {147BCE0
      0008: 33 2d 43 30 46 31 2d 34 3-C0F1-4
      0010: 43 39 46 2d 38 31 35 37 C9F-8157
      0018: 2d 36 41 38 39 42 36 44 -6A89B6D
      0020: 32 44 39 37 33 7d 2D973}