Ok, I have looked in so many places to try to remove this thing from my laptop and tried the Safe Mode in Network Command, but the virus even appears there. I tried restoring and now it stays on the "loading, please wait 30 seconds page". Please help me???!?!?!?!
Follow the suggestions here
using system restore in safe mode worked for 1 user there.
The latest FBI threatening message (found yesterday) from the Reveton ransomware family uses the McAfee Security Alliance logo.
I've no idea why they've chosen McAfee, cyber crooks probably respect you guys Of course, they are adding extra credibility with this logo. However, I'm sure everyone understands that McAfee has nothing to do with this ransomware.
More info about this ransomware + removal instructions:
Maybe someone in Russia's been reading the posts here :-)
I like that BleepingComputer is calling it "monkeypak" ransomware.
Edit : That BleepingComputer guide doesn't seem to have been updated since it was posted in July. I'll look for something a bit more recent (the other link was updated on August 17th to note a change in payment method).
On a serious note, if this is a new variant its behaviour may have been modified. We'll have to watch out for whatever new tricks the authors have come up with.
Message was edited by: Hayton on 04/09/12 17:44:41 IST
I'm running windows 7 an i got hit with this one on 9/3/12 an my pc wont let me start up in safe mode it wont give me the option even when i hit F8 so what do i do?
Can you use the windows CD and restore back a few days?
I did try that with my reinstalltion dvd an it was telling me i had a hardware problem so not sure what to try
So even reinstalling does not work. Does not leave you with many other options.
See what hayton thinks.
I hope you've backed up your data recently. This sounds like the experience of an IT manager - a pro - who recounted his experience in ComputerWorld (see here).
As it turns out, this malware went really deep. Not only did it infect Windows, but it also inserted itself into Safe Mode. Usually, we can boot into Safe Mode to run a virus scan, but not this time. In fact, I discovered that the malware actually got into my system BIOS. That's right, it went so deep it actually got into my hardware. Even a BIOS upgrade didn't get rid of it.
In the end, I had to disconnect my CMOS battery for a day to clear the BIOS, completely reinstall Windows and restore from backup.
Your problem may not be exactly the same, but it sounds like it.
If the above advice doesn't help you, you may need to find someone to repair the PC (it really could be an unrelated hardware problem). Not being able to boot up does restrict the options available.
One thing though : what make and model is this, and is it Win7 SP1 or SP2? I can check some of the specialist hardware forums for similar problems. Unlikely to find an answer, but you never know.
Message was edited by: Hayton - poster already said it's Win7 - on 09/09/12 00:44:05 IST
Some Avs Mcafee included supply when ased a cdrom based scanner. Unsure if cleanboot Mcafee's version detects this beast but could be a thought.