2 Replies Latest reply on Aug 7, 2012 2:49 AM by czhong

    How to troubleshooting: Webgateway did not send data to EPO in past 10+ days

      Webgateway:  7.2

      EPO :  4.6

       

      already add webgateway into epo, Webgateway did not send data to EPO from 7/23(we do have data before 7/23 in EPO dashborad).

       

      if there's anywhere I could check/troubleshooting?

       

      use "test connection" from EPO console, it works fine with sucessful result.

       

      Will webgateway upload to EPO console or EPO takes the information through the communcation port?