4 Replies Latest reply on Aug 6, 2012 6:03 AM by Leeeeeeelo

    Trust quarantined item (Generic)

      Hello there,

       

      I have read many threads about this, however they are all old (2011 and older). McAfee is detecting a file as Generic (Trojan), however I would like McAfee to trust this file but I cannot find how. It seems like (based on what I read) I cannot do this (at least in the Home edition). I also read that I can send a resquest to McAfee by mail in order to trust this file, however I read that this applies for Artemis detections (however in my case it is Generic).

       

      How can I make McAfee to trust my file and stop deleting it ?

       

      Best Regards,

       

      Leeeeeeelo.