1 Reply Latest reply on Jul 28, 2012 2:55 PM by Peter M

    met police virus

       

      My pc is blocked with the met police virus, however when i try to reboot in safe modewith command prompt and click on windows xp all i get is a blue screen and info telling me windows has been shut down to prevent damage to my computer, Can anyone help please?
        • 1. Re: met police virus
          Peter M

          Have you tried regular Safe Mode and/or "Last known good configuration' ?   Both choices should be listed in the Safe Mode menu.   Even if you have already tried, try again as sometimes it works after repeated attempts.

           

          If you do manage to go back and things appear normal, temporarily disable System Restore to get rid of the infected restore point and then update Windows, including any parts you may have ignored in the past.

           

          Also did that rescue disk suggestion on that link you gave help?

           

          Message was edited by: Ex_Brit on 28/07/12 3:55:49 EDT PM