2 Replies Latest reply: Jul 23, 2012 7:59 PM by Ex_Brit RSS

    Removing credit card information

    violets

      Is there anyway to remove my credit card information from my mcafee account.   It doesn't allow me to save the profile when i remove that information.

      I have turned off the auto renewal feature, so I don't see any point in keeping that information in the profile.

        • 1. Re: Removing credit card information
          k3tg

          There is no way of removing that information that I am aware of. Only you know what your login credentials are and as long as you have turned off the auto renewal feature you should not have anything to worry about as far as your subscription being automatically renewed about 1 month prior to the expiration date.

          • 2. Re: Removing credit card information
            Ex_Brit

            The best people to advise you regarding that question would be Customer Service as they handle everything to do with accounts.    It's a free phone call:

             

            To speak with a Customer Service representative, call us at 866-622-3911.

             

            Average contact length: 10  minutes

            Estimated wait time: 5-10 minutes

            Hours of Operation: Available daily, 6am-6pm Pacific