2 Replies Latest reply on Apr 21, 2015 1:33 PM by pdoucettempp

    Error EE050002 - Unknown User

      Hello,

       

      We have several machines that are showing Unknown User error when it was previously able to login.

       

      Do we know what may have caused this?  We're at EEPC 6.2

       

      While looking at the logs, it  "Found new (unprocessed) local domain user"

       

      Why does this happen when it is not a New User?  Why is it dissapearing?

       

      We're required to login under a local account and perform a Sync.  After the sync occors, then they can login.

       

      Please help.

       

      Thanks,

       

      Jimmy