1 Reply Latest reply on Jul 20, 2012 5:05 AM by JaiPrakash

    get a not protected message, 3 months after renewal ?

      Get a not protected message, 3 months after renewal. Have checked subscription & is not due for renewal till 2013 ?

        • 1. Re: get a not protected message, 3 months after renewal ?
          JaiPrakash

          Hi Gal,

           

          Try running McAfee Virtual Technician (MVT) this is an automated self-healing tool that can diagnose and fix many problems related to your McAfee product. You can download and run McAfee Virtual Technician (MVT) from mvt.mcafee.com

          (Update me with the MVT Session ID)

           

          As well, kindly update me with the following details:

           

          Operating System: (Windows XP/ Vista / Windows 7)

          Browser Version: (IE 7 / IE 8 / IE 9 / Firefox / Google Chrome)

          McAfee Product: (Total Protection / Internet Security / Virus Scan / McAfee Security Scan)

          Version of installed McAfee Product:

          (Navigation: Open McAfee product > Click About on the top right)

          • McAfee Security Center:
          • McAfee Virus Scan:

          DAT version:

          • McAfee Personal Firewall: